Sadie Launches Integration with Mews to Automate Guest Calls and Reservation Management with Voice AI

Designed as an always-on extension of the front desk, Sadie ensures guest calls are answered immediately, day or night. From providing property information and answering common questions to checking availability, creating reservations, and modifying bookings, Sadie delivers fast, multilingual support for guests while reducing the burden on hotel teams.

With staffing challenges continuing to impact hospitality operations globally, many hotels struggle to answer every call, particularly during peak periods and after hours. By automating routine inquiries and reservation requests, Sadie helps hotels capture more booking opportunities while allowing staff to focus on delivering exceptional in-person guest experiences.

"At Mews, we're committed to helping hoteliers automate operational tasks so teams can spend more time creating exceptional guest experiences. The integration with Sadie gives hotels another innovative way to engage guests, reduce missed opportunities, and improve service through intelligent automation."

– Corentin Josse, Senior Strategic Partnership Development Manager at Mews

"Every guest call represents an opportunity to create a great experience and secure a booking," said Gabriel Menis, Vice President of Partnerships at Sadie.

"By combining Sadie's Voice AI capabilities with Mews' industry-leading platform, hotels can ensure every call is answered instantly, every reservation inquiry receives immediate attention, and front desk teams are free to focus on what matters most, their guests."

Through the integration, Sadie leverages real-time data from Mews to provide accurate availability, rates, and reservation information. Guests receive immediate assistance without hold times, while hotel teams benefit from reduced call volume, increased operational efficiency, and improved booking conversion.

Together, Sadie and Mews empower hotels to eliminate missed calls, increase direct bookings, improve guest satisfaction, and deliver a seamless experience from the very first interaction.

About Mews

Mews is redefining hospitality with a more connected way to run your property. Trusted by thousands of hospitality businesses worldwide, Mews brings together operations, guest experience, payments and revenue in one system — helping teams work more efficiently, deliver better stays and drive more profitable outcomes. 

👉 Visit Mews website: www.mews.com. 


About Sadie
Sadie is the AI-powered voice host built for the hospitality industry. Acting as an always-on extension of the front desk or restaurant floor, Sadie answers guest calls, takes reservations and orders, shares property information, and handles inquiries around the clock. Sadie helps hospitality operators capture more bookings, reduce staff strain, and deliver a consistent guest experience at every touchpoint.

For more information, please visit: heysadie.ai


👉 Book a live demo today and discover how leading hospitality operators are using Sadie AI to transform guest communications.