News
Sadie’s expansion across Australia is accelerating, and it’s being led by some of the country’s most respected hospitality operators. From premium dining institutions to high-volume pub groups and international QSR brands, Australian venues are choosing Sadie to elevate guest experience, streamline operations, and scale with confidence.
What unites these partnerships isn’t just growth, it’s trust. Trust in Sadie’s ability to perform at scale, integrate seamlessly into complex hospitality environments, and enhance service without compromising the soul of hospitality.
Celebrating Spanish Hospitality with Tapavino Group (Sydney)
Tapavino Group is a Sydney-based restaurant collective dedicated to celebrating Spain’s vibrant culinary heritage. Each venue draws inspiration from a different Spanish region, creating unforgettable experiences for everything from intimate dinners to corporate functions.
Sadie’s partnership with Tapavino reflects a shared commitment to quality, innovation, and guest experience.
“We’re delighted to be working with the Tapavino restaurant group. Frank and his team share our commitment to quality, innovation, and exceptional guest experiences. Their vision and passion make them an ideal partner, and we’re excited about what we can achieve together.”
Steve Hutchinson, Country Manager APAC
This collaboration marks another step in Sadie’s growing footprint across premium, experience-led dining in Australia’s largest hospitality market.
A Melbourne Icon: Carlton Wine Room
Few venues carry the industry weight of Carlton Wine Room (CWR). Founded by Andrew Joy, one of the most respected operators in Australian hospitality, CWR is widely regarded as one of the country’s finest wine-focused restaurants and a benchmark for service excellence.
Now, that perfectionist approach extends to every inbound guest interaction.
“As one of the biggest names in Melbourne hospitality, this is not only the kind of hero customer that will always be listed in all APAC publicity, it’s the kind of deal that will win us other deals, simply because it’s Carlton Wine Room.”
Adam Del Mastro, Senior Sales, VIC
For Sadie, CWR represents more than a customer, it’s a signal to the market that the product meets the highest standards of hospitality service.
High Volume, High Performance: ALT Group
ALT Group is a modern pub operator blending old-school hospitality values with a tech-first mindset. Their venues are designed for volume, efficiency, and guest-centric service, and they operate Sadie’s highest-volume location in APAC.
The pilot deployment at Georges River Sailing Club has already positioned ALT Group as a flagship case study for Sadie’s performance under pressure.
“Aside from winning the deal over in a competitive market, ALT Group's pilot site is going to be an absolutely perfect case study, and an ideal showcase for how well Sadie performs at extremely high volumes.”
Adam Del Mastro, Senior Sales, VIC
This partnership reinforces Sadie’s ability to operate reliably where speed, scale, and consistency are non-negotiable.
Enterprise-Ready at Scale: Vapiano APAC
Vapiano’s APAC franchise represents a global QSR brand with a strong focus on operational efficiency and best-in-class restaurant technology. Winning this partnership was a significant endorsement of Sadie’s product maturity and service capability.
With Vapiano’s entire portfolio of sites now live on Sadie, the platform continues to demonstrate its ability to support large, multi-site groups with ease.
“It’s always great to be working with high-visibility groups, and now that we have Vapiano’s entire folio of sites live on Sadie, we continue to prove that Sadie can service 10+ site groups with ease.”
Adam Del Mastro, Senior Sales, VIC
Thoughtful Hospitality Meets Seamless Technology: Zushi
Zushi is known for modern Japanese dining that blends precision, seasonal produce, and a deep respect for the fundamentals of hospitality. Their venues are designed around sharing, connection, and memorable guest experiences.
Sadie’s role is to support, not disrupt, that philosophy.
“What stands out about Zushi is how thoughtfully their venues are run, from service flow to guest interaction, paired with genuinely customer-led dining ideas. Their focus on fresh produce and beautifully prepared food underpins a strong, recognisable brand, and we’re excited to support their growth with technology that fits naturally into the way they do hospitality.”
Lorraine Francis, Head of Customer Support, APAC
The Bigger Picture
From Sydney to Melbourne and beyond, Sadie is proving it can serve premium, experience-driven restaurants, high-volume pubs, international multi-site QSR brands, and operators who treat service as a craft.
Australia’s hospitality leaders are choosing Sadie not just for what it does, but for how well it fits into the way they work.










