Sadie Launches Stayntouch Integration to Automate Guest Calls and Reservation Management with Voice AI

Designed as an always-on extension of the front desk, Sadie ensures guest calls are answered instantly, day or night. From sharing property information and real-time availability to booking and modifying reservations, handling service requests, and supporting guests in multiple languages, Sadie delivers immediate, professional support for both guests and hotel teams.

“Phone calls remain one of the most important and highest-converting channels for hotels, yet they’re also one of the hardest to staff consistently, especially after hours and during peak periods,”

said Gabriel Menis, Vice President of Partnerships at Sadie.

“By integrating with Stayntouch, we’re making it easy for hotels to deliver instant, personalized service over the phone while giving front-desk teams relief from repetitive call volume. The result is a better guest experience, more captured revenue, and more time for staff to focus on hospitality.”

By connecting directly to Stayntouch, Sadie helps hotels deliver a seamless voice experience backed by real-time property data. Each interaction reflects the hotel’s brand while helping teams reduce missed calls, shorten response times, and convert more phone inquiries into direct bookings.

Together, Sadie and Stayntouch empower hotels to elevate guest service, increase operational efficiency, and capture more revenue from one of hospitality’s most valuable channels: the phone.

About Stayntouch
Stayntouch delivers a fully mobile guest-centric hotel property management system (PMS) with a comprehensive library of over 1,400 best-in-class integrations. Our cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch’s newly expanded PMS platform further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations, offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel and Zoku Amsterdam.

👉 Visit Stayntouch website: www.stayntouch.com.



About Sadie
Sadie is the AI-powered voice host built for the hospitality industry. Acting as an always-on extension of the front desk or restaurant floor, Sadie answers guest calls, takes reservations and orders, shares property information, and handles inquiries around the clock. Sadie helps hospitality operators capture more bookings, reduce staff strain, and deliver a consistent guest experience at every touchpoint.

For more information, please visit: heysadie.ai


👉 Book a live demo today and discover how leading hospitality operators are using Sadie AI to transform guest communications.