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Integrates with CMS Hospitality
CMS Hospitality provides powerful property management software designed to help hotels manage reservations, guest profiles, and day-to-day operations in one centralized system. Together, Sadie and CMS Hospitality connect voice AI with hotel operations, turning every guest call into a seamless booking and service experience.
By integrating with the CMS Hospitality platform, Sadie helps hotels answer every call, capture more direct bookings, and automate guest inquiries — all while keeping reservations and operational data perfectly in sync with the hotel’s PMS.
Built for efficient hotel operations
CMS Hospitality offers a cloud-based property management system designed to simplify hotel operations, from reservations and front desk management to housekeeping and reporting. The platform centralizes key hotel functions including room availability, guest profiles, rate management, and billing into one intuitive dashboard.
Sadie integrates directly with CMS Hospitality, acting as your always-available voice assistant. She answers every call, checks real-time availability, and helps guests complete bookings instantly — while syncing seamlessly with your property’s reservation system.
Whether a guest is calling to book a stay, modify a reservation, or ask about hotel services, Sadie responds instantly and accurately, helping hotels deliver faster service while increasing direct bookings.
Why it works
✔ Turn guest calls into confirmed bookings
Sadie connects directly with CMS Hospitality to access live availability and reservation data, allowing guests to book rooms instantly without waiting for front desk staff.
✔ Simplify hotel operations
By handling routine calls and reservation requests, Sadie reduces call volume and helps hotel teams focus on in-person guest service.
✔ Deliver faster guest service
With access to reservation and guest information stored in the CMS Hospitality platform, Sadie provides quick and helpful answers to guest inquiries.
✔ A unified hospitality system
CMS Hospitality centralizes reservations, guest data, and operational workflows in one platform, allowing Sadie to integrate seamlessly into your hotel’s technology stack.
