Best AI answering services for multi-location restaurants in 2026
Hospitalité
Conor Robinson
At a glance
Sadie: best for groups with different reservation systems at different sites, or locations in Canada, the UK, Ireland or Australia as well as the US.
Slang AI: best for US full-service groups on OpenTable, SevenRooms or Resy, at $399–$599 per location per month.
Loman: best for quick-service and pizza chains where phone orders matter most.
Maple: best for groups that want orders and reservations on one plan and use a POS like Toast, Clover or SpotOn.
Hostie: worth a look for US groups that mainly need reservation calls covered.
It's 7pm on a Friday. Your downtown location has a two-hour wait, your new site is short a host, and a guest is calling the wrong restaurant to ask about a table of 12. Every phone is ringing at once.
That's the reality for restaurant groups. Each location has its own hours, menu, policies and team, and guests still mix them up. A good AI answering service for multi-location restaurants has to get every one of those details right, at every site, on your busiest night.
Here's how five popular options compare, and how to pick the right one for your group.
Quick note: Sadie publishes this guide. We've included ourselves and compared every vendor using its own public pages as of November 2026.
What to look for in an AI answering service for multi-location restaurants
It knows which restaurant it's answering for. Each site needs its own hours, menu, address and policies. Ask the vendor what happens when a guest calls downtown about uptown.
It works with every system you use. Groups often run different reservation or POS systems at different sites, especially after buying a new location. Check them all, not just your main one.
One place to manage it all. You want brand-wide answers set once, plus the ability to change one location's holiday hours without touching the rest.
It can handle the rush. On a Friday night every location is busy at the same time. Ask how many calls the service can take at once.
It knows when to hand over. Some calls need a manager. The service should transfer to the right person at the right site, with the details already captured.
The price still works at 20 locations. Per-location pricing adds up fast. Ask for a group quote.
It works where you are. If you operate outside the US, check the vendor supports your country, phone numbers and local reservation systems.
The options side by side
Sadie
Best for: Groups with mixed systems or sites outside the US
Integrations named by the vendor: OpenTable, SevenRooms, Libro, Now Book It, ResDiary, Square, Deliverect, Tripleseat; Toast ordering in pilot
Starting price: From $149 per location/mo, billed yearly; group pricing on quote
Markets: US, CA, UK, IE, AU
Slang AI
Best for: US full-service groups
Integrations named by the vendor: OpenTable, SevenRooms, Resy, Yelp, Tripleseat, Perfect Venue
Starting price: $399–$599 per location/mo
Markets: US; pricing also published for CA and AU
Loman
Best for: Quick-service and pizza chains
Integrations named by the vendor: Toast, Square, Clover, SpotOn, Aloha, Olo and more; OpenTable, Resy, SevenRooms
Starting price: From ~$199/mo
Markets: US (other markets not stated)
Maple
Best for: Orders and reservations on one plan
Integrations named by the vendor: Toast, Square, Clover, SkyTab, Lightspeed, SpotOn and more; OpenTable
Starting price: From $150/mo
Markets: US (other markets not stated)
Hostie
Best for: US groups focused on reservations
Integrations named by the vendor: OpenTable, Resy (per third-party reports)
Starting price: From ~$199/mo (per third-party reports)
Markets: US (other markets not stated)
Prices and integrations come from each vendor's public pages in November 2026 and can change. Always confirm before you buy.
1. Sadie: best for groups with mixed systems or multiple countries
Sadie is a voice AI built only for hospitality. It answers every call 24/7, takes as many calls at once as come in, takes and changes reservations, takes takeout orders and passes calls to staff when a person is needed.
Where Sadie stands out for groups is coverage. It connects to OpenTable, SevenRooms, Libro, Now Book It and ResDiary. So if one site runs OpenTable and another runs SevenRooms, one AI host can cover both.
For takeout, Sadie takes pickup orders by phone straight into Square, including modifiers and pickup times, and connects to Deliverect. A Toast ordering integration is in pilot. Tripleseat handles private event enquiries.
Sadie works in the US, Canada, the UK, Ireland and Australia. Groups including Melbourne's JBS Hospitality Group and Foodtastic, which named Sadie its preferred voice AI partner, use it today.
Good to know: pricing is per location, from $149 a month billed yearly for answering, with reservations and orders on higher plans. Groups get a custom quote. Sadie says restaurants can be up and running within hours. Sadie doesn't currently list Resy or Clover integrations.
Pick Sadie if your sites run different reservation systems, you operate outside the US, or you want one partner for reservations, orders and event enquiries.
2. Slang AI: best for US full-service groups on the big reservation platforms
Slang AI focuses on full-service restaurants. It connects to OpenTable, SevenRooms, Resy and Yelp, plus Tripleseat and Perfect Venue for events. Its enterprise tier is built for groups and can recommend sister restaurants to callers.
Good to know: pricing is per location, from $399 a month (Core) to $599 a month (Premium). Slang doesn't list POS ordering integrations.
Pick Slang if you're a US full-service group, reservations are most of your calls and you're comfortable with per-location pricing.
3. Loman: best for quick-service and pizza chains
Loman is built around phone orders. It lists integrations with Toast, Square, Clover, SpotOn, Aloha and Olo, and supports OpenTable, Resy and SevenRooms for reservations. For multi-unit brands it offers menu overrides per store and combined reporting.
Good to know: Loman's own pages give different details on pricing (from around $199 a month, with minute allowances on some plans) and setup time. Get both in writing.
Pick Loman if most of your calls are takeout orders and you're a US quick-service or pizza brand.
4. Maple: best for orders and reservations on one plan
Maple's Pro plan covers phone orders into your POS, reservations, payments over the phone and upselling. It works with a long list of POS systems, including Toast, Square, Clover, SkyTab, Lightspeed and SpotOn, plus OpenTable. An enterprise tier adds multi-location management.
Good to know: plans run from $150 a month (Voice) to $350 a month (Pro) with unlimited minutes. Check whether pricing is per location.
Pick Maple if you're a US group on one of its POS partners and want orders and reservations from one vendor.
5. Hostie: worth a look for US reservation calls
Hostie answers reservation and general questions for US restaurants. Third-party reports list OpenTable and Resy integrations and pricing from around $199 a month.
Pick Hostie if you're a US group that mainly needs reservation calls covered. Ask for current pricing and integrations.
Try before you buy: 5 test calls for every location
Demos always sound great. Real calls on a Friday night are the true test. Before you sign, make these five calls at two or three of your sites:
The wrong-restaurant call. Call one site asking about another. Does the AI notice and help?
The holiday hours call. Change one location's hours, then call to check the change stuck.
The big table call. Ask about a party of 14. Does it take the details or pass you to the right person?
The rush. Get a few people to call at the same time.
The "can I speak to a manager?" call. Check the transfer reaches the right site, with your details already passed on.
Then ask each location manager to sign off on their own results. A great demo at one site doesn't prove the others are set up right.
So, which one should you choose?
Different reservation systems across sites, or locations outside the US: Sadie.
US full-service group on OpenTable or SevenRooms: Slang AI or Sadie. On Resy: Slang AI or Loman.
Quick-service or pizza chain focused on phone orders: Loman or Maple.
US group that only needs reservation calls covered: Hostie or Slang AI.
FAQ
Can one AI answering service cover all my restaurant locations?
Yes. Most let you set up each location with its own hours, menu and policies, all from one account. Check that a change at one site doesn't affect the others.
How much does an AI answering service cost for a restaurant group?
Public prices start around $150–$200 a month and reach $599 per location per month at the top end. Most vendors offer group pricing, so ask for a quote based on your number of locations.
Can AI handle different reservation systems at different locations?
It depends on the vendor. Sadie lists OpenTable, SevenRooms, Libro, Now Book It and ResDiary. Slang AI lists OpenTable, SevenRooms, Resy and Yelp. Loman lists OpenTable, Resy and SevenRooms. Check every system you use.
Will an AI phone service work for restaurants outside the US?
Some will. Sadie works in the US, Canada, the UK, Ireland and Australia. Slang AI publishes pricing for Canada and Australia. Check local phone numbers and reservation systems are supported before you buy.
How long does setup take for multiple locations?
One restaurant can be live within hours to a few days. For a group, leave time for each location manager to check their site's details and make test calls before going live.
Want to hear how Sadie handles a Friday night across all your locations?
