roommaster Concierge – powered by Sadie
roommaster Concierge helps hotels answer every call and book more rooms, day or night. At the heart of it is Sadie, the AI voice assistant built for hospitality. Together, they turn phone calls into revenue while freeing up your front desk team.
Built for hotels, ready around the clock
roommaster Concierge, directly connected to the roommaster PMS, gives guests a better first impression. It picks up every call, speaks multiple languages, and helps guests book rooms or get the answers they need in real time.
Sadie powers the voice behind it all. With natural, human-like conversations, a direct connection to your roommaster system, and a custom setup that reflects your hotel’s brand and policies, Sadie keeps your phone line working for you, even after hours.
Why it works:
You turn calls into bookings
Sadie picks up every inquiry and helps guests reserve rooms without waiting on hold.
Your team stays focused
By handling repetitive calls, Sadie gives your staff more time to focus on guests at the desk.
Guests feel understood
With multilingual support and natural speech, Sadie creates personal, helpful interactions.
You stay in control
Call activity, transcripts, and trends are logged in one place so you can track and improve service.
