Sadie Launches ResNexus Integration to Automate Guest Calls and Reservation Management with Voice AI

Through the integration, properties using ResNexus can deploy Sadie as an always-available extension of their front desk or reservations team. Sadie answers guest calls instantly, provides real-time rates and availability, answers property questions, and creates or manages reservations directly within ResNexus.

Designed to support all inbound calls, after-hours inquiries, or overflow during busy periods, Sadie ensures guests receive immediate assistance without waiting on hold or reaching voicemail. From helping travelers select the right room, cabin, campsite, or accommodation to answering questions about amenities, policies, and arrival information, Sadie delivers natural, multilingual support throughout the booking journey.

ResNexus brings property management, reservations, a direct booking engine, OTA distribution, payments, websites, guest communication, and revenue tools together within one connected platform. Its solutions are designed for hotels, bed and breakfasts, campgrounds, glamping properties, vacation rentals, marinas, and other hospitality businesses. 

“At ResNexus, our goal is to give hospitality businesses the tools they need to save time, serve their guests, and grow,” said Nathan Mayfield at ResNexus. “Through our integration with Sadie, properties can extend that experience to the phone channel, answering guests instantly, providing accurate rates and availability, and converting more inquiries into direct reservations without adding more work for their teams.”

“For many independent hospitality businesses, the phone remains one of their most important booking channels because guests often have specific questions before making a reservation,” said Gabriel Menis, Vice President of Sales & Partnerships at Sadie. “By connecting Sadie directly with ResNexus, properties can provide immediate and accurate assistance to every caller, capture more direct bookings, and give their teams more time to focus on creating a great guest experience.”

By connecting directly with ResNexus, Sadie uses the property’s current availability, rates, accommodation information, booking rules, and reservation data to assist callers in real time. Reservations are handled through the property’s existing ResNexus workflows, creating a seamless experience for both guests and staff.

Together, Sadie and ResNexus help hospitality operators eliminate missed calls and hold times, increase direct bookings, reduce pressure on their teams, and deliver consistent guest service around the clock.

About ResNexus

ResNexus is an all-in-one, cloud-based property management and reservation platform serving hotels, bed and breakfasts, campgrounds, glamping properties, vacation rentals, marinas, and other hospitality businesses.

Its platform brings together property management, reservation management, a direct booking engine, OTA channel connections, payments, websites, guest communication, marketing, and revenue-management tools within one connected system. Founded in 2004, ResNexus is trusted by thousands of properties and is focused on helping hospitality businesses grow through service, innovation, and education.

👉 Visit ResNexus website: resnexus.com


About Sadie
Sadie is the AI-powered voice host built for the hospitality industry. Acting as an always-on extension of the front desk or restaurant floor, Sadie answers guest calls, takes reservations and orders, shares property information, and handles inquiries around the clock. Sadie helps hospitality operators capture more bookings, reduce staff strain, and deliver a consistent guest experience at every touchpoint.

For more information, please visit: heysadie.ai


👉 Book a live demo today and discover how leading hospitality operators are using Sadie AI to transform guest communications.